Note that to do this, you must first deactivate Smart Sync. If you could access Smart Sync, confirm that you have Dropbox installed as an Administrator on the computers on which you intend to use the feature.Īdministrators of Dropbox Business teams can also verify the members who installed the application with elevated privileges.
After that, click OK at the bottom of the page to save and whitelist Dropbox from Windows Defender Firewall.ģ.To the right, mark the respective boxes to allow on private or public networks.Finally, mark the checkbox to the left of Dropbox.Dropbox will now show up on the Allowed apps and features list.The Dropbox application will now appear in the Add an app dialog box.Double-click on Dropbox.exe or select it and hit Open.This opens an instance of File Explorer.
On the popup that shows, hit the Add another app button below the list.Click on the Allow another app button at the bottom of the list.
The next screen lists all the allowed apps and features.From there, click on Allow an app or feature through Windows Firewall.After typing firewall, you will see results appearing under the search box.Next, in the box that says Find a setting, type in firewall.Press the Windows key + I combination to open Windows Settings.Whitelist Dropbox from Windows Defender Firewall The fastest way to check if the Dropbox Smart Sync problem is from your antivirus is to disable the antivirus and retry.Ģ. Your antivirus might have mistakenly identified the process as malicious and blocked it. The operations of antivirus or other security software can be why Dropbox Smart Sync is not working. How to repair Dropbox Smart Sync that is not working 1. Home › Fix › Web Apps › Dropbox SmartSync doesn't work
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